Quality and environmental policy

Noise

Air pollution

Climate changes

At SŽ-Tovorni promet, as part of the Slovenske železnice group, we strive to constantly improve the quality of transport services for our customers. We demonstrate our efforts to achieve the integrity of services by certifying the quality management system according to the ISO 9001 standard, the validity of which we have been successfully extending since 1997. The last recertification assessment of the quality management system according to the ISO 9001:2015 standard was successfully completed in 2021. In November In 2022, the first control audit was also carried out by the Bureau Veritas certification office.

The quality management system aims to ensure quality by continuous investment in improvement of our products, processes and services.

One of the important goals of the quality management system is customer satisfaction. The quality management system instructs the management and staff to align their activities with requirements and expectations of their customers within regulatory frameworks and guidelines on good practices.

In accordance with the adopted Code of Conduct of the Slovenian Railways Group and all legislative and other acts, we are committed to continuous protection of the environment and efficient use of energy in line with the highest international standards in force in Slovenia and the European Union. Every day we strive to properly and comprehensively manage and reduce the negative environmental impacts caused by our work and technological processes. We demonstrate our commitment to sustainable development and our natural environment by operating in accordance with ISO 14001:2015 environmental management system. We extended the validity of this standard in 2021 for the period until 22 January 2024.

We operate in accordance with ISO 50001:2018 management system. The energy management system covers the overall management of the energy aspects of production and service activities, whilst contributing to a more efficient use of available energy sources. By employing it, we implement systems and procedures that are required for improvement of energy efficiency, including the monitoring of energy use and consumption. At the same time, we recognise the important energy aspects and thereby follow our energy policy principles through systematic energy management.

We extended the validity of this standard in 2023 for the period until 28 January 2025.